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How a Year of Innovation Has Helped Our Customers Keep Their Operations Running

20 May 2021 / News

VFE expands its range of services and products to offer our customers increased value and help them to keep their operations running throughout the pandemic and beyond. 

As the UK continues down the roadmap out of lockdown, many manufacturers are finding themselves in the position where they can once again make longer-term, more strategic decisions in regards to their operations. For much of 2020, this hasn’t been possible. 

Businesses reacted admirably to adapt their processes in line with stay at home orders and health and safety directives, rightly prioritising the wellbeing of their staff. At the same time, manufacturers were forced to make difficult, often knee-jerk decisions regarding their costs, staffing levels and other outgoings in response to the economic impacts of the pandemic.

“Maybe revenues aren't as high as they used to be or you’re having to make difficult decisions regarding your staffing levels. We’ve reviewed many of our project offers with a mind to building efficiencies that help our customers through these challenging times.” Michael Jones, Head of Projects, VFE

To create more value for our customers during and post-pandemic, VFE has invested in the research and development of several new services and products. Many of these launched in 2020 with the aim of reducing costs and creating new efficiencies for our customers.

What were these services and how could they help you to recover, adapt and future-proof your operations as we emerge from lockdown?

Read more about our commitment to innovation and what it means for our customers.

New services to improve your operations

We know how much of a headache it can be to keep a handle on servicing and maintenance, never mind in the midst of a global health crisis. Maintenance schedules run on routines, yet the last 12 months have challenged those at every turn.

Operations that would normally run 24/7 have been shut down or reduced, while other production lines were ramped up in response to changing demands. Personnel whose responsibility it is to monitor and arrange maintenance and calibration faced sickness leave, remote working and reduced hours, all of which complicate a process that would ordinarily run like clockwork.

What steps did we take to revise or expand our service offerings and how could you benefit?

Related read: Remote Monitoring — a Practical Solution to Today’s Manufacturing Challenges.

New products to optimise production

As well as expanding our service offerings, we have brought a range of new products to market to help our customers increase their capacity, boost efficiencies and develop new parts/materials as required.

If you are planning to ramp up operations, designing a new site or seeking to make product investments that will unlock long-term, sustainable operational savings, we can help. 

What are these products and how could they improve your operations?

Looking forward to post-pandemic production: are you ready?

Our new services and product offerings are just two of the ways we have made changes at VFE to support our customers throughout the course of the pandemic. You can read more about what we have done to adapt our operations — and how our customers have benefitted — in this interview with Michael Jones, our Head of Projects.

“On behalf of my team, I wanted to express our gratitude to you for helping us achieve this wonderful result. It was a long road but it was heartwarming to see the amount of effort put in by VFE to get this right for us. The team was 100% responsive to all text communications. Everything was seamless and we were also happy to provide all the support they needed. It was one of a hell of an experience and I’m glad it went well in the end.” Manufacturing Services Leader 

For an industry built on processes, the roadmap out of lockdown promises much-welcomed stability. But we are not there yet. And for many, the hard work is just beginning as you review your own roadmaps for the future. In the meantime, we are continuing to identify and develop new and complimentary products/services that will support you and help you to keep your operations running, whatever challenges lay ahead.

How were your operations affected over the last 12 months, what steps have your existing partners and suppliers taken to support you — and how can we help?

For more information about any of the products or services referenced in this article, or to find out more about our commitment to our customers, click the image below to get in touch.

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